For well-defined guidance, the applicable standard is this: we offer a 30-day no-reason return and exchange policy. Under this approach, you may request a return or exchange within 30 days after delivery without having to provide a reason.
This page sets out reliable store practice; specifically, to begin a return or exchange, contact us at Support@canadapocld.shop before sending the item. Where applicable, once approved, canadapooch provides a prepaid return shipping label or an equivalent free return arrangement. Where applicable, the merchant pays return shipping for both approved no-reason returns and returns involving damage, defects, quality problems, missing parts, or an incorrect item. For completeness, items sent without prior authorization may not be accepted.
For transparent guidance, the applicable standard is this: the default return address is 372 E Wisconsin Ave, Milwaukee, Wisconsin, 53202, United States. At the same time, do not send a return until instructions have been provided. For completeness, for assistance, contact Support@canadapocld.shop or (414) 943-7355. For that reason, Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).
To provide precise process, this section confirms that returned items should include their components and original packaging when reasonably possible. In addition, the following are not eligible for no-reason return: customized or personalized goods, clearance or final-sale goods, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods. Under this approach, these exclusions do not limit remedies for defective or nonconforming products or any non-waivable consumer rights.
As part of transparent decision-making, customers should understand that after we receive and inspect the return, we will notify you of the decision. Under this approach, approved refunds are issued to the original payment method within 5-10 business days. Accordingly, a bank or card issuer may require additional time to post the credit.
Merchant Information
As part of accountable service, customers should understand that the business name is canadapooch. Where applicable, the customer contact email is Support@canadapocld.shop. At the same time, the storefront brand name is canadapooch. Accordingly, the complete physical address, which is also the default return address, is 372 E Wisconsin Ave, Milwaukee, Wisconsin, 53202, United States. In addition, the customer contact telephone number is (414) 943-7355.